Creative States Website Privacy Policy

Creative States Website Privacy Policy

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Privacy Policy

By interacting with the Creative States group of companies, in particular by visiting the website as well as related resources and individual pages, you agree to this privacy policy, and also give your consent to the processing of information that will be necessary for such interaction.


The privacy of visitors to our website, is very important to us and we are committed to protecting it.

We respect your personal data and collect/process/transfer them to the minimum necessary extent, in strict accordance with the legislation of Ukraine, the requirements of the legislation of your country, if this does not contradict the norms of international legislation, in particular GDPR (General Data Protection Regulation, GDPR; Regulation ( EU) 2016/679).


This Policy is intended to help you understand how and why we collect/process/transfer or we may collect/process/transfer your personal data as a result of your interaction with the Company's website.


"Website" (hereinafter - the "Site") is an information resource on the Internet, which is located at the address, and contains text, graphics and other information, which is perceived as a single entity, and is supported by a complex of system software tools.

"Site Owner" (hereinafter - "Owner") - Limited Liability Company "CREATIVE COUNTRY" (identification code of a legal entity in the Unified State Register of Enterprises and Organizations of Ukraine - 42681250), which is the owner and administrator of the personal data of the Site Users.

"Related resources" - resources, web applications and mobile applications, including individual pages on the Internet, with which the Company cooperates as partners, contractors, as well as in any other status within the framework of the current legislation of Ukraine, as well as the legislation of the European union.

For web and mobile applications of Creative States, spacebring Sp. z o. o. is a data manager (operator) responsible for your personal information. The spacebring Privacy Policy can be found here:

"User" is any natural person who has ever accessed the Site and has reached the legal age to accept the User Agreement posted on the Site and this Policy.

"Account" - the User's account created at the time of authorization on the Site, which allows the Owner to identify (authorize) the User by using the User's account.

"Personal data" - information or a set of information about the User that is identified or can be specifically identified.

"Services" (Site services) – any services offered on the Owner's Site, including on related resources and include, but are not limited to “Hot Desk”, “Day Office”, “Fixed Desk”, “Private Office”, “Office Suite”, “Business Suite”, “Digital”, etc.


2.1. The use of the Site does not require registration and/or authorization by providing personal data that can identify you, except for the cases provided for in this Policy.

2.2. When using the Site, we may automatically collect information related to your use of the Site.

2.3.We may collect, store and use the following types of your personal data:

2.3.1. information about your computer, including IP address, geographic location, browser type and version, and operating system;

2.3.2. information about your visits and use of this Site, including the source of referrals, duration of visits, page views and navigation routes on the Site;

2.3.3. information that you provide when authorizing an account on our Site, such as your name, photos from the social network from which the authorization was made, gender, birthday, relationship status, interests and hobbies, education and employment details, email address, contact information;

2.3.4. information such as name and email address that you enter to subscribe to our emails and/or newsletters;

2.3.5. information you enter when using services on our Site;

2.3.6. information generated when you use our Site, including when, how often, and under what circumstances you use it;

2.3.7. information relating to services ordered on the Site or transactions you make through our Site, including your name, address, telephone number, email address and credit card details;

2.3.8. information contained in any communications you send to us by email or through our Site, including its content and metadata;

2.3.9. any other personal information you submit to us.

2.4. Before you provide us with another person's personal information, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this Policy.

2.5. When you visit the Site, a connection is established, data on the Site is accessed, and a log file is created.

  • date and time of access to the Site;
  • the IP address from which the Site was accessed;
  • data or the name of the file you accessed on the Site;
  • amount of time spent on the Site;
  • the name and version of the web browser, your operating system;
  • the name of the website from which you accessed the Site.

This information is used to improve the performance of the Site, for security reasons, to ensure the stability of the Site, as well as to protect the Site from possible external attacks. In addition, we may perform statistical analysis of this data. The data stored in the log file does not allow us to identify your identity. The data in the log file is used only for the purpose specified in this Policy and is not transferred to third parties, except for the cases provided for in Clause 7.2 of the Policy.

2.6. We collect only those personal data that are knowingly and voluntarily provided by you, as the subject of personal data for the purpose of using the services of the Site, which, in accordance with the requirements of the current legislation of Ukraine, is the consent of the subject of personal data to the processing of his personal data in accordance with this The policy of the purpose of their processing.

2.7. We guarantee that we will not sell or lease the User's personal data to third parties, except when the disclosure of your personal data is necessary to fulfill the requirements of the current legislation of Ukraine.

2.8. We do not collect or process information about your personal data regarding racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, criminal convictions, as well as data related to health, sexual life, biometric or genetic data (in accordance with Article 7 of the Law of Ukraine "On the Protection of Personal Data").


3.1. The processing and storage of provided personal data is carried out in data centers where the equipment that ensures the functioning of the Site services is located. The provided personal data is processed and may be stored in the Personal Data Database or a separate table of the Site Database.

The place of storage and processing of personal data is located at the address: 8 unit 7, Moskovska street, Kyiv, Ukraine, 01029.


4.1. We may use your personal information for the purpose of:

4.1.1. administration of our Site and business;

4.1.2. personalization of our Site for you;

4.1.3. providing the opportunity to use the services available on our Site and related resources;

4.1.4. send you statements, invoices and payment reminders and collect payments from you;

4.1.5. sending you non-marketing commercial communications;

4.1.6. send you email notifications if you are subscribed to email notifications;

4.1.7. to send you our e-newsletter, in case you are subscribed to the e-newsletter. You can also notify us at any time if you no longer need electronic mailings;

4.1.8. send you e-mail marketing communications relating to our business or the business of carefully selected third parties that we think may be of interest to you. You can also notify us at if you no longer need marketing communications;

4.1.9. providing third parties with statistical information about our users (whereas third parties will not be able to identify any individual user from this information);

4.1.10. handling inquiries and complaints made by you or about you in relation to our Site;

4.1.11. keeping our Site secure and preventing fraud;

4.1.12. checking compliance with the terms governing the use of our Site (including monitoring of private messages sent through our Site by a private messaging service);

4.1.13. and other uses

4.2. If you choose to provide personal information for publication on our Site, we will publish and otherwise use that information in accordance with the permission and/or license you grant us.

4.3. Your privacy settings may be used to limit the publication of Your information on our Site and may be adjusted through the Site's privacy controls.

4.4. We will not, without your express consent, provide your personal information to any third party for their direct marketing or any other purposes, except for cases provided by the current legislation of Ukraine.


5.1. Personal data are stored for no longer than is necessary for the purpose of their processing.

5.2. After you have ceased to be a User of the Site and related resources by deleting your Account, your personal data will also be automatically deleted.


6.1. When you use the services, the pages of the Site may contain codes from other Internet resources and third parties, as a result of which such Internet resources and third parties receive your data. These Internet resources can receive and process information that you have visited these pages, as well as other information transmitted by your browser. Such Internet resources can be:

  • banner display systems (for example, DoubleClick for Publishers, Admixer, AdRiver, etc.);
  • social network plugins (for example, Discus, Facebook, Twitter, Google+, ).

6.2. The use of the specified services is necessary for the operational analysis of visits to the Site, internal and external evaluation of the visits to the Site, the depth of views, and the activity of Users. We do not store or process data received from these services.

6.3. If for any reason you do not want the services provided in clause 6.1. Politicians have access to your personal data, you can log out of your Account at your own will, clear cookies (through your browser).


7.1. We do not transfer personal data to third parties, except when such transfer is required by the current legislation of Ukraine, at the request of the subject of personal data or in other cases set forth in this Policy. We understand that personal information is valuable and an integral part of any individual's personal non-property rights, so we take all possible measures to protect your personal information.

7.2. Your personal data may be accessed by our authorized employees who have given their consent to ensure the confidentiality of Users' personal data, as well as third parties who provide us with services for support and administration of the Site, other services related to the Owner's business activities. Our authorized employees and/or third parties, on the basis of contracts concluded with us, undertake to comply with all requirements of the current legislation of Ukraine regarding the protection of personal data of Users and their confidentiality.

7.3. The Site may contain links to other websites (exclusively for informational purposes). If you link to other websites, this Policy will not apply to such websites. Therefore, we recommend that you review the privacy and personal data policies of each website before submitting any personally identifiable information.

7.4. Personal information that you publish on our Site may be available over the Internet worldwide. We cannot prevent the use and misuse of such information by third parties in other countries.


8.1. We use generally accepted technological and operational standards to protect information and personal data from loss, misuse, alteration or destruction, but we do not guarantee absolute security against any threats arising outside of our control.

8.2. We ensure the application of all relevant confidentiality obligations, as well as technical and organizational security measures to prevent unauthorized or unlawful disclosure or processing of such information and data, its accidental loss, destruction or damage.

8.3. We have the right to distribute personal data without your consent in the case defined by the current legislation of Ukraine, and only (if necessary) in the interests of national security, economic well-being and human rights.

8.4. If you have granted / lost access to your Account, you are fully and independently responsible for the actions of the new User when using the Site and/or Services (services) of the Site and/or related services from your Account.


9.1. The procedure for access to personal data by third parties is determined by the terms of the User's consent given to the Owner for the processing of this data, or in accordance with the requirements of the law.

9.2. You have the right to receive any information about yourself from any subject of relations related to personal data, provided that you indicate the surname, first name and patronymic, place of residence (place of stay) and details of the document that certifies the natural person who submits the request, except for cases established by the current legislation of Ukraine.

9.3. Access to personal data is free of charge. Delaying access to your personal data is not allowed. Postponement of access to personal data by third parties is allowed if the necessary data cannot be provided within thirty calendar days from the date of receipt of the request. At the same time, the total term for solving the issues raised in the request cannot exceed forty-five calendar days.

9.4. The notice of postponement is brought to the attention of the third person who submitted the request in writing with an explanation of the procedure for appealing such a decision.

9.5. Refusal of access to personal data is allowed, in accordance with the procedure defined by the current legislation of Ukraine, if access to them is prohibited in accordance with the Law of Ukraine "On the Protection of Personal Data".

9.6. The decision to delay or deny access to personal data can be appealed to the Commissioner of the Verkhovna Rada of Ukraine for Human Rights or a court.


10.1. As a User (subject of personal data), you have the right to:

1) know about the sources of collection, the location of your personal data, the purpose of their processing, the location of the Owner, or give the appropriate instructions for obtaining this information to authorized persons, except for the cases established by the Law of Ukraine "On the Protection of Personal Data";

2) to receive information about the conditions for providing access to personal data, in particular information about third parties to whom his personal data is transferred;

3) to access your personal data;

4) to receive no later than thirty calendar days from the date of receipt of the request, except for the cases provided for by the Law of Ukraine "On the Protection of Personal Data", an answer on whether his personal data is being processed, as well as to receive the content of such personal data;

5) present a reasoned demand to the Owner with an objection to the processing of his personal data;

6) make a reasoned demand to change or destroy your personal data by the Owner, if these data are processed illegally or are unreliable;

7) to protect your personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of them, as well as protection from providing information that is unreliable or disgraces your honor, dignity and business reputation;

8) file complaints about the processing of your personal data to the Commissioner for Human Rights of the Verkhovna Rada of Ukraine or to the court;

9) apply legal remedies in case of violation of the current legislation of Ukraine on the protection of personal data;

10) enter a reservation regarding the limitation of the right to process your personal data when giving consent;

11) withdraw consent to the processing of personal data;

12) know the mechanism of automatic processing of personal data;

13) to protect against an automated decision that has legal consequences for him.


11.1. Our Site uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser.

The ID is then sent back to the server each time the browser requests a page from the server. Cookies can be both "persistent" cookies and "session" cookies: a persistent cookie will be stored by the web browser and will remain valid until its set expiration date, unless you delete it before the expiration date; A session cookie, on the other hand, ends at the end of your work session when the web browser closes. Cookies generally do not contain any information that personally identifies you, but the personal information we store about you may be linked to information stored and retrieved from cookies.

11.2. The names of the cookies we use on our Site and the purposes for which they are used are set out below: we use Google Analytics on our Site to recognize the computer when the User visits our Site. Most browsers allow you to refuse to accept cookies - for example: in Internet Explorer (version 10) you can block cookies using the cookie management options by clicking "Tools", "Internet Options", "Privacy" and then "More" ; in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", select "Use your own settings for history" from the drop-down menu and uncheck "Accept cookies from sites"; and in Chrome (version 29) you can block all cookies by going to "Configure and manage", clicking "Settings", "Show advanced settings" and "Content settings", then selecting "Block sites from setting any data" "Under the heading "Cookies".

11.3. Blocking all cookies will negatively affect the usability of the Site. If you block cookies, you will not be able to use all functions of our Site.

11.4. You can delete cookies that are already stored on your computer. Deleting cookies will affect the usability of many websites.

To delete cookies:

in Internet Explorer (version 10), you must delete cookies manually (see for instructions); in Firefox (version 24) you can delete cookies by clicking Tools, Options, Privacy, then select Use your own settings for history, click Show cookies, then click Delete all cookies "; and in Chrome (version 29) you can delete all cookies by opening the Customize and manage menu and clicking Settings, Show advanced settings and Clear browsing data, then select "Delete cookies and other site and plugin data" before clicking "Clear Browsing Data".


12.1. We reserve the right to publish individual privacy notices and to change and/or supplement the content of the Policy at any time at our sole discretion.

12.2. In the case of significant changes to the Policy, we will post a notice on the Site and note the effective date of these changes. If within the specified period you do not refuse to accept these changes in writing, this will mean that you have agreed to the corresponding changes to the Policy.